Maersk has terminated its agreement with DB Schenker after the German company attempted to hijack customers from Damco. DB Schenker confirms the break up to ShippingWatch but does not link it to the offer sent to Damco’s customers.
Maersk is so angry with DB Schenker’s attempt to hijack customers that the container line has terminated its agreement with the German logistics company, report several media.
DB Schenker confirms to ShippingWatch that the company’s agreement as a major customer with Maersk has ended.
The reason behind Maersk’s drastic step, which has allegedly triggered conflict at the highest level at the two companies, is DB Schenker’s public attempt to hijack customers from Maersk subsidiary Damco.
When Maersk announced in September that Damco would be shut down by the end of 2020, DB Schenker shortly thereafter sent an offer to Damco’s customers to take over short-term contracts of up to two months on the same conditions as offered by Damco.
This created so much anger at Maersk’s headquarters in Copenhagen that the company has now severed its ties with the German freight forwarder, which is a major customer of the container lines with more than 2.3 million tons seaborne cargo annually.
The order came from Maersk CEO Søren Skou, reports German media Hansa International citing anonymous sources.
According to the media, Skou became furious when he heard about the offer sent to Damco’s customers. He personally contacted DB Schenker CEO Jochen Thewes, who both declined to withdraw the offer and to apologize, writes Hansa International.
Maersk declines to comment on the story when contacted by ShippingWatch, as it, on principle, does not comment on customer relations in the media.
DB Schenker offers different version.
DB Schenker confirms the termination of the arrangement with Maersk. But the German logistics major, owned by state-owned Deutsche Bahn, offers a different version of the events than the one reported in German media.
According to DB Schenker, the company decided already in the spring to move most of its container freight from Maersk to rival shipping lines.
“DB Schenker adjusted its shipping company portfolio in the spring and shifted around 90 percent of the freight volume previously loaded at Maersk to other shipping companies,” writes the company to ShippingWatch.